Enterprise Content Management (ECM)
Acording to
AIIM, the ECM Association, Enterprise Content Management (ECM) is the technologies used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an organization's unstructured information, wherever that information exists.
In the small and medium business world it's getting rid of the paper and organizing it so you can find it later.